About Us

Compassionate, Personalised Care for Seniors and People with Disabilities

Our mission is to deliver personalised, compassionate personal care, companionship, and in-home health care for seniors and for people with disabilities. We tailor our services to meet the unique needs of each individual, empowering them to lead fulfilling lives.

 

We are dedicated to ensuring your loved ones live their best life in the comfort and safety of their home, supported by a team that goes the extra mile to achieve this goal.

Mission

To provide personalised, compassionate personal care, companionship, and in-home health care for seniors, tailored to their unique needs, enabling them to lead fulfilling lives.

Vision

To be the foremost provider of homecare services in Ireland, setting the standard for excellence, and making a positive impact on the lives of those we serve.

Values

  • Trust

    Trust

    We uphold trust as the cornerstone of our relationships, ensuring transparency, honesty, and confidentiality in all our interactions.

  • Reliability

    Reliability

    We pride ourselves on our unwavering commitment to reliability, consistently delivering on our promises and exceeding expectations.

  • Caring

    Caring

    We embody a culture of genuine care and compassion, treating each individual with dignity, empathy, and kindness, going above and beyond to make a positive difference in their lives.

  • Punctuality

    Punctuality

    We understand the importance of time in the service industry. Being reliable and punctual is not just a value for us—it’s a promise. Your satisfaction is our commitment, and we ensure our clients receive timely and consistent care.

  • Hardworking Commitment

    Hardworking Commitment

    Our staff embodies hard work, going the extra mile to ensure our clients’ needs are not just met but exceeded. We foster a culture of diligence, dedication, and continuous improvement.

  • Professional And Loving Care

    Professional And Loving Care

    Our commitment to professionalism is blended with genuine care. We insist that our carers provide services in a manner that is not only highly professional but also infused with love and compassion, ensuring the happiness and safety of our clients at all times.

  • Integrity

    Integrity

    Integrity is at the heart of everything we do. We adhere to the highest ethical standards, acting with sincerity, fairness, and accountability in every decision and action. We will always do the right thing - even when nobody's looking.

Company History

Bongiwe Home Carers is more than just a homecare company; it’s a testament to resilience, determination, and compassion. Founded by Memory Ndlovu, our CEO, BHC Agency was born from Memory’s own journey from a small village in Zimbabwe to the bustling streets of Dublin.

 

Memory’s early life was marked by challenges, from marrying young and raising children while working on a farm, to eventually escaping a difficult situation in Zimbabwe and seeking refuge in Ireland. In Dublin, Memory found not only a new home but also a new passion: caring for others.

With a background as a qualified Healthcare Worker and years of experience providing care in various settings, Memory recognised the need for more compassionate and personalised care in the community.

 

Drawing from her own experiences, she founded Bongiwe Home Carers in 2017, with the mission of providing the best care for those who need it. She decided to transform her passion into a business, connecting a network of people who are willing to walk the extra mile to be the support for those who need it.

Team

  • Memory Ndlovu Founder and CEO

    Memory Ndlovu

    Founder and CEO

  • Nokuthula Mthembu Senior Healthcare Assistant

    Nokuthula Mthembu

    Senior Healthcare Assistant

  • Nontobeko Ndlovu HR Manager

    Nontobeko Ndlovu

    HR Manager

  • Raymond Mathe General Manager

    Raymond Mathe

    General Manager

  • Deep Saini Business Development Associate

    Deep Saini

    Business Development Associate

  • Juracy Antunes Business Manager

    Juracy Antunes

    Business Manager

  • Dewansh Dubey Marketing Executive

    Dewansh Dubey

    Marketing Executive

Certifications & Awards

  • ERF Membership
  • BNI